Head of Service Delivery
Computing Department, Service Delivery Section
Summary:
Head of Service Delivery section
The main areas of responsibility:
- Service Desk
- Service Delivery
- ITSM framework
Professional interests:
- Project management
- Operational meteorology
- Numerical weather prediction - NWP
- Observation handling
- Product dissemination and cloud services
- Medium-range weather forecasting
- High performance computing
- International data exchange (WMO Information System)
- Service Delivery
- Support processes and sructures
- ITSM
Career background:
Project management in the field of meteorology and IT.