On Line Ordering - Step by step guide

Start your request

• STEP 1 : Make your selection
  
• STEP 2 : View the cost of your current request
• STEP 3 : View your "Shopping Cart"
• STEP 4 : Insert your "Personal Details"
• STEP 5 : Submit your "Shopping Cart"
  

STEP 1 : Make your selection

• Step 1.1: Select a Data SetStart
• Step 1.2: Define the Period
• Step 1.3: Select Times and Steps
• Step 1.4: Select Parameters and Levels
• Step 1.5: Define the Geographic Area and the Grid
  Read further details

STEP 2 : View the cost of your current request

Once you have completed your selection, the application will provide you with a cost indication for your current request.If satisfactory, add this request to your shopping cart; if not, try another selection. Please note that your "Shopping Cart" may contain more than 1 request.

STEP 3 : View your "Shopping Cart"

Review the total charges and the descriptions of all the selected requests so far and Submit your shopping cart.

STEP 4 : Insert your "Personal details"

At this stage you will be asked to fill in a "Personal Details" form. Please fill in this form as completely as possible, so that we can deal with your order efficiently.

STEP 5: Submit your "Shopping Cart"

Please check that the information that you have given is correct and submit your "Shopping Cart". You will then automatically receive an email acknowledgment of your request.

Confirmation and final submission

Within a short time of the acknowledgment we will send you an e-mail confirming the cost.This e-mail will also have a PDF file attached with the forms that you must complete, sign and return to us by Post or Fax . This completes the ordering process.

Your order will be sent to you at the address you have provided, once payment has been received and cleared. For further information please read our data payment rules. Please allow 15 working days for delivery of your order.